Claims

Dynamic Protection. Timeless Trust.

Timely response and satisfactory settlement of all claims is the fundamental cornerstone of any insurance policy.

Claims Specialists.

Claims is therefore our “shop window” – it is how we are judged. We recognise its importance from the drafting of our policies to the selection of underwriting security used.

We deliver tailored solutions with the responsiveness and attention only a specialist broker can provide.

Our Claims Team.

Our claims team works hand in hand with our placing team to ensure smooth handling on all matters and avoidance of potential issues and conflicts. Collaboration is encouraged on all fronts; clients, underwriters and internally, so that when that incident arises it is dealt with in a professional and timely manner – and to our client’s satisfaction.

Our People

Our Expertise.

Protecting vessels, hull & machinery, liabilities and energy assets with bespoke programmes.

Longstanding experience placing complex war risks across multiple geopolitical locations.

Maximising options across International Group Clubs and Fixed Premium providers.

Specialising in advising policyholders in respect of exploration, construction & operational risks.

We ensure all inherent risks involved with domestic and international cargo transportation/storage are fully covered.

Timely response and satisfactory settlement of all claims is the fundamental cornerstone of any insurance policy.

Meet our team of trusted specialists.

Our People
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Justine Howard Managing Director LinkedIn
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Andrew Hills LinkedIn
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John Ambrose WSG Chief Financial Officer
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Ashley Fallon WSG Claims Director
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Michael Grant Broker LinkedIn
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David Hallows Energy Consultant
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Alistair Howard Account Handler LinkedIn
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Tracy Lay Accounts Manager LinkedIn
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Lee Mould Client Claims

Let’s start a conversation about your risk.

Appointed Representative of the Wilson Smith Group – a Lloyd’s accredited broker founded in 2019.

Contact

Arkturus Group Ltd
10 Philpot Lane,
London EC3M 8AA