Our People

Dynamic Protection. Timeless Trust.

Small in scale but rich in expertise, our team brings more than 100 years of combined market experience.

Justine Howard Managing Director

Justine Howard

Managing Director

Tel: +44 (0)7787 124 852

Justine is a strategic leader with over 30 years’ experience in marine insurance, combining C-Suite operational oversight with a focus on governance, people and capability development. Justine specialises in shaping organisational direction, building high-performing teams and embedding a culture of accountability and continuous improvement. Justine holds the CMI Level 7 Diploma in Strategic Management and Leadership Practice and is a Chartered Manager.

Andrew Hills

Andrew Hills

Tel: +44 (0)7801 442 073

Andrew joined the Lloyd’s market in 1983 and moved into broking in 1986. He co‑founded an independent Lloyd’s brokerage in 1987 and served as Managing Director for the final 15 years of his tenure, with a focus on marine and energy business.

Michael Grant Broker

Michael Grant

Broker

Tel: +44 (0)7718 846 012

Michael is a marine insurance broker with 15 years’ experience across a wide range of marine classes. Michael spent the first five years of his career on the technical side of the business, where he achieved Senior Technician/Technical Support Manager status. The last decade has been spent working in both retail and wholesale broking, where he has built strong client relationships and key market connections.

Alistair Howard Account Handler

Alistair Howard

Account Handler

Tel: +44 (0)7837 287 587

Alistair joins Arkturus as an Account Handler specialising in London market technical operations. He began his career in Fintech and FX before moving into the Lloyd’s market in 2021, where he progressed to a technical specialist role in 2023. Alistair focuses on client and broker support, bringing strong systems knowledge and process discipline to support efficient, accurate back‑office operations.

Tracy Lay Accounts Manager

Tracy Lay

Accounts Manager

Tel: +44 (0)778 054 460

Tracy joins Arkturus as Accounts Manager, bringing extensive hands‑on experience in insurance finance and client accounting. Tracy’s background in IBA and Credit Control gives her a robust understanding of finance, client administration and operational controls.
Tracy holds the CII Diploma and combines technical knowledge with practical, client‑focused service.

Lee Mould Client Claims
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Lee Mould

Client Claims

Lee joins Arkturus bringing over 40 years’ specialist claims leadership in the Lloyd’s marine market. As a former Claims Director, he combines deep technical knowledge of marine claims, hands‑on experience managing major losses and a proven ability to navigate complex recoveries with insurers, P&I clubs and other stakeholders.

David Hallows Energy Consultant
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David Hallows

Energy Consultant

David has over 40 years experience advising oil and gas companies on their insurance requirements. He has designed operational package policy wordings, arranged coverage for some of the world’s largest offshore construction projects and has negotiated complex claims.

David has lectured worldwide in respect of oil and gas insurance and has written various papers, including Offshore Construction Insurance for the Oil & Gas Industry and Offshore Dismantling & Removal Insurance for the Oil & Gas Industry.

John Ambrose WSG Chief Financial Officer
JA

John Ambrose

WSG Chief Financial Officer

John has over 35 years’ experience in the Lloyd’s insurance market. Having qualified as an accountant with Deloitte, he initially spent time working at the Corporation of Lloyd’s in the Underwriting Agents Dept., and then with Willis in the Marine Division. He has held the Finance Director role at both SSL Insurance Brokers Ltd and ATL Marine and Energy Limited before becoming full-time with Wilson Smith Group London.

Ashley Fallon WSG Claims Director
AF

Ashley Fallon

WSG Claims Director

Starting her insurance career over eighteen years ago in the London insurance market, Ashley brings a wealth of knowledge, professionalism, and insight to her role. Having begun her career in 2007 as a Marine Claims Executive, she has since developed a deep and diverse understanding of both domestic and international markets. Ashley has built an extensive and impressive repertoire of experience spanning a wide variety of insurance classes including, but not limited to, Marine Hull and Machinery, Protection and Indemnity, Ports and Terminals, Cargo, Energy, Power, Construction, Entertainment, Jewellers Block and Fine Art and Specie.

Advisory Board.

Our Expertise.

Protecting vessels, hull & machinery, liabilities and energy assets with bespoke programmes.

Longstanding experience placing complex war risks across multiple geopolitical locations.

Maximising options across International Group Clubs and Fixed Premium providers.

Specialising in advising policyholders in respect of exploration, construction & operational risks.

We ensure all inherent risks involved with domestic and international cargo transportation/storage are fully covered.

Timely response and satisfactory settlement of all claims is the fundamental cornerstone of any insurance policy.

Let’s start a conversation about your risk.

Appointed Representative of the Wilson Smith Group – a Lloyd’s accredited broker founded in 2019.

Contact

Arkturus Group Ltd
10 Philpot Lane,
London EC3M 8AA